IonLife Inc. Warranty

IonLife Inc. offers a limited LIFE TIME warranty on both the Melody & Orion water ionizers.

This new policy applies to ionizers purchased after September 2009.
IonLife decided on this world-first offer in support of our claim that Jupiter models are exceptionally reliable and made to last for many, many years.
 
The Jupiter Science warranty provides five (5) years parts and labor, from purchase date, with FREE shipping from anywhere in the USA.
(Please note that if sending an ionizer in for repair from outside the USA, the customer needs to pay for all shipping costs).
Then after 5 years from purchase customer pays for shipping and labor while IonLife pays for all replacement parts.
After 5 years from purchase there is also a guaranteed maximum of $195 on the most expensive repair.

Warranty does not cover repairs caused by customer neglect or by failure to stop the build-up of calcium in hard water areas.
IonLife has repair depots on the east and west coast and has by far the largest, water ionizer, dealer network in the USA.
Customers are required to phone first so that they can be issued with a Return Authorization Number.
Toll free number is 800-875-9025
 
Jupiter Science ionizers are manufactured by the largest Ionizer company in the world and IonLife is their exclusive USA distributor.